Privacy Policy

• 1. How Frank Jewelers Collects the Personal Information About Their Customers?
• 2. How We Use the Personal Information We Collect?
• 3. How We Share Personal Information With Other Parties?
• 4. How We Protect Your Personal Information?
• 5. How to Update Your Personal Information?
• 6. How to Unsubscribe?
• 7. How You can Contact Us About Privacy Questions?

• Information you provide us
  When you create an account with us, we ask you for personal information (such as your name, email address, account password, mailing info and phone numbers). You can choose not to give certain information, but then you might not be able to take advantage of many of our enhanced features. When you submit your personal information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this Privacy Policy.
• Cookies
  http://www.frankjewelers.com uses cookies to enhance your browsing experience. Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to remember various aspects of your visit. This information is used by http://www.frankjewelers.com to guarantee a consistent and uninterrupted experience. Cookies will allow you to revisit without losing many of your settings. We do not use cookies to save personal information for outside uses. We use both session Id cookies and persistent cookies. For the session Id cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file that remains stored on the user's hard drive. Persistent cookies can be removed by following your specific Internet browser instructions. The help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of http://www.frankjewelers.com enhanced features, and we recommend that you leave them turned on.
• Web Log
  Like most standard Website servers, our servers also record information that your browser sends whenever you visit our website. These server logs may include information such as your web request, internet protocol (IP) address, browser type, browser language, internet service provider (ISP), referring/exit pages, platform type, date and time of your request, number of clicks to analyze trends and one or more cookies that may uniquely identify your browser. Web log information is not personally identifiable information.
• User Communications
  When you send email or other communication to Frank Jewelers, we may retain those emails and other communications in order to process your inquiries, to respond your requests and to improve our services.
• Referral Service
  If you choose to use our referral services to tell a friend about our products, wish list content and ecatalogs, we ask the name and email address of your friend. Frank Jewelers will automatically send an email to your friend providing a link to the specific contents and inviting them to visit our website. Frank Jewelers stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact http://www.frankjewelers.com via email to request the removal of this information from our database.
• Links
  This Privacy Policy applies to http://www.frankjewelers.com only. Our website contains links to other sites and we are not responsible for the privacy practices of such other sites. We encourage our users to be aware by reading the privacy statements of each and every website that collects personally identifiable information. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

• Internal Use of Information
  Frank Jewelers reserves the right to use your personally identifiable information internally to improve our marketing and promotional efforts, website content and product offerings. We can also use information gathered through cookies and web log for our internal research. We may use your information to conduct internal research on our users’ demographics, interests, behavior and actions. These internal research reports and findings will not be disclosed to you.
• Marketing Campaigns
  With your consent, we may use your email address or other personally identifiable information to send commercial, marketing or promotional messages.

• Legal Disclaimer
  Frank Jewelers may disclose information, including personally identifiable information, in order to comply with any applicable law, regulation, judicial proceeding, court order or governmental request.
• Fraud Protection
  Frank Jewelers may disclose information, including personally identifiable information, in order to scrutinize, prevent or take action against suspected frauds or illegal activities. We may also exchange information, including personally identifiable information, with other organizations and companies to protect online and credit frauds.
• Third Party Service Providers
  We may employ services of authorized third parties, either companies or individuals, to perform research and other related functions. Frank Jewelers may give access to your information to such third parties and other companies to perform their research and functions. These third parties or other companies may include customer support companies, web hosting companies, payment gateways, financial institutions, shipping companies, data analysis firms, email service providers etc. These third parties are not authorized to use your personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Frank Jewelers.
• Business Transfer
  As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Frank Jewelers, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Special Events
  If you elect to participate in any of our promotions, sweepstakes, surveys, questionnaires or contests during your visit to our website, Frank Jewelers may share your personally identifiable information with the other organizations participating in the event. These other organizations are not authorized to use your personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Frank Jewelers.